SERVICES

1. STRATEGY: Understanding the Business & Strategy

Our key to SUCCESS. We focus on productivity, excel in navigational experience,
and pursue impeccable customer service, by fully understanding e-business.

 

Digital Transformation

We believe in a head start to jump into a professionalized business:

  • Startup business plan
  • Omnichannel strategy
  • Pure e-commerce setup
  • Other distribution channels
  • Kickoff strategy
  • New business opportunities

Business diagnosis

We dive deep into your business to detect the best ecommerce opportunities and make efficient use of resources.

  • Front and backoffice analysis and diagnosis
  • E-commerce performance strategy
  • Corporate functions and structure
  • Faults, opportunities, and solutions

Stunning Website

We dive deep into your business to detect the best ecommerce opportunities and make efficient use of resources.

  • Front and backoffice analysis and diagnosis
  • E-commerce performance strategy
  • Corporate functions and structure
  • Faults, opportunities, and solutions

Boost Sales Performance

We become partners with our clients to share the same goals, 100% focused on deliverable results.

  • SEO, SEM diagnosis and recommendations
  • Inbound marketing strategy
  • Deep customer profile
  • Road to specific goals
2. SET UP & Launch

We acknowledge every business is different therefore we will propose the online platform that best suits your company. We work with the main e-commerce platforms on the market.

Services

  • Flexible solution and platform implementation
  • Marketplaces administration
  • Website design and set-up
  • UX / UI optimization
  • Kick off project
  • Server management and maintenance
  • Website front ongoing administration

 

3. OPERATIONS

Marketing & Sales

more...

Marketing & Sales

  • Pricing and promotion
  • Traffic attraction SEO / SEM
  • Marketing automation
  • CRM
  • Marketplace management
  • Online & omnichannel events

LOGISTICS

more...

Logistics

  • Payment and antifraud
  • Warehouse / Pick & pack
  • Inventory management
  • Easy-to-follow delivery process
  • Simple changes and returns
.

CUSTOMER CARE

more...

Customer Care

  • Reduce pain points
  • Proactive selling
  • Sales recovery
  • After sale follow up
  • Customer engagement & loyalty